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Online DoctorConsultation

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What is Online Doctor Consultation

When a doctor (Allopathic Registered Medical Practitioner) delivers health care services using information and communication technologies to the person in need, it is called online doctor consultation. It includes exchanging valid information for the diagnosis, treatment, and prevention of diseases and injuries.

Technically we call it "Telemedicine Practices."

India has also revised its telemedicine practice guidelines for allopathic doctors (or, in easy words, online consultation guidelines) as per the global pace. This guideline was released in march 25, 2020 by the Ministry of Health and Family Welfare.

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What is the Best Mode of Communication to Consult an Online Doctor?

Every mode has its strengths and shortcomings.

Video Consultation

Nearly like real interaction; the doctor can inspect and watch for visual cues, identify the patient, and talk to the caregivers. Needs high-speed internet and devices.

Audio Consultation

Convenient and fast, reaches even difficult places, and is easily used during an emergency. Doctor can miss nonverbal clues but great for immediate consultation.

Text Consultation

Convenient and quick, suitable for second opinions and follow-ups. Perfect for non-urgent medical queries and quick consultations.

Email Consultation

Convenient and easy to document; images and reports can be easily shared. More useful for sending test reports during second opinions and follow-ups.

So, the mode can be selected as per the condition and the convenience; in our opinion, Video consultation is best, if possible, for the second opinion. Text services should be preferred. And mixed modes of communication like sending reports and prescriptions via email, messaging services, and video/audio during consultation can also be done. In a nutshell, the medium should be reasonably comfortable and in the patient's interest.

What Our Patients Say

Real experiences from patients who have received online medical consultations and second opinions

"The online consultation was incredibly convenient. I got expert medical advice from the comfort of my home, and the second opinion completely changed my treatment approach for the better."
Sarah Johnson

Sarah Johnson, 45

Cardiac Consultation

New York, USA

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